JOB TITLE: Director of Holy Family Home
FLSA DUTIES STATUS: Exempt
REPORTS TO: Senior Director of Social Services
HOURS: Days/hours vary based on the overall schedule and may include evenings, weekends and holidays.
JOB OBJECTIVE: Holy Family Home is a transitional living facility for homeless women and women with children. This a 24-hour 7 day a week facility and functions like a home. The Director is responsible for the supervision, safety and care of the facility, staff and the residents. Responsibilities include managing and monitoring the daily needs of the house, the residents, implementing social and learning activities for adults and children, oversight of case management for all residents, and assist all residents with independent housing.
The essential job duties include but are not limited to:
- Responsible for the day-to-day operations of the program, including:
- Develop and maintain staff schedule.
- Coordination of activities for the house, including Life Skills classes content and schedule, resident chores, evening activities in partnership with security, holiday events and other activities such as birthdays, graduations, move-outs as well as daily events within the house.
- Oversight and implementation of life skills and budgeting classes and incidental training
- Maintains food and supplies for the house, with consideration to the budget and utilizing community resources, such as Food Bank and other donations.
- Daily safety and compliance facility inspections.
- Responsible for program design and evaluation within budgetary guidelines.
- Program implementation, including keeping policies and procedures current, in accordance with COA standards,
- Monthly reporting and monitoring, including monthly stats regarding the program (resident numbers, interviews conducted, daily services provided, etc.) as well as donor requested statistics.
- Supervise department staff and student interns. Conduct regular, documented supervision meetings, providing training and support. Conduct evaluations and develop professional goals for each staff.
- Provide administrative and case work supervision to case managers including case review and chart audits.
- Oversight and participate in the intake/admission process for new residents/admissions, including:
- Interviews with applicants and maintain the wait list if applicable
- Conduct new resident intake to determine needs and develop a service plan interactively with the person
- Provide case management for residents as appropriate. Case management includes:
- Psychosocial and other assessments to address strengths and needs
- Service planning developed interactively with the resident
- Planning, brokering and monitoring services, including collaboration and coordination with other service provides
- Meet at least weekly with client to review progress and document activities via CaseWorthy
- Maintain case records
- Advocacy and other activities related to the service coordination needs of the resident and family, such as coordinating transportation, referrals to resources/housing agencies, assistance with medical, dental and mental appointments, etc.
- Assist with independent housing and provide support upon move out
Ancillary job duties include but not limited to:
- Work collaboratively with other community agencies to provide services to the Homeless population. Attend community meetings, agency events, professional meetings, conferences and training related to the program. Partner meetings include, but not limited to:
- Midwest City Housing Program, including follow up and prevention services. Oversight for three programs and supportive services for two additional.
- Mid-Del Public Schools liaisons
- Conduct speaking engagements and present Catholic Charities services to agencies and professionals, attending professional meetings, conferences and training.
- Grant application as assigned
- Other Duties as assigned by the Senior Director of Social Services as it relates to the position.
This position supervises Case Managers and Life Skills Specialists.
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
- Advanced degree in social work, or human services related field, preferred.
- Three to five years’ significant experience in leadership positions
- Skills in providing case management services
- Strong interpersonal skills to effectively communicate with staff, management and residents
- Ability to set and maintain healthy boundaries
Knowledge, skills and abilities:
- Strong verbal and written communication, listening, and presentation skills.
- Demonstrated experience and success in the following areas: program and strategy development, budgeting, personnel management, and continuous quality improvement.
- Ability to work effectively with staff, volunteers, parishes, and community.
- Ability to adjust communication style to handle diverse situations.
- Excellent organizational and time management skills required to ensure that multiple tasks receive adequate and timely attention.
- Demonstrated conflict resolution skills.
- Able to function autonomously and be proactive.
- PC literate and proficient, specifically in Microsoft Office applications.
- Ability to drive - must have valid Oklahoma driver’s license
PHYSICAL REQUIREMENTSThis position includes both sedentary and physical/high energy environments. As such, must be able to:
- Sit for long periods of time, finger dexterity, feeling, repetitive motions, talking, hearing, and visual acuity.
- High energy level and the ability to engage with children and adults during low to moderate activities
- Ability to lift up to 45 pounds with assistance if needed (computer/paper supplies, food supplies, etc.)
- Stoop, stretch, climb and bend in order to clean and organize areas such as pantries, supply closets, etc. or decorate for holidays and parties
- May be required to travel by car or plane to business events or other company locations. Travel may require prolonged sitting or standing.
Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
- Office is located in a large group home. Setting is similar to a home environment. May be subjected to noise associated with children and adults in a home environment.
- May be subjected to fast-paced decision making and crisis situations.
NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.